Shipping & Returns Information
At CaiExoticMinks, we aim to provide a seamless shopping experience. Here's what you need to know about our shipping and return policies to ensure your satisfaction.
Swift Shipping: Get Your Lashes Fast
We understand you're excited to receive your new lashes! That's why CaiExoticMinks strives to ship your order within 24-72hrs after it's placed. We're committed to quick and timely delivery, so you can flaunt your fabulous lashes as soon as possible.
Fair Returns: Your Satisfaction Matters
Understanding Our Policies: A Touch of Humanity
At CaiExoticMinks, we value your business and strive to provide excellent service. We kindly ask for your patience and understanding. We're all human, and occasional delays or unforeseen issues may arise. We appreciate your flexibility and promise to resolve any concerns with care.
Addressing Damaged or Lost Items
In the unfortunate event that your CaiExoticMinks order arrives damaged or gets lost during shipping, rest assured we'll make it right. With proof of damage or loss, we will promptly replace the item to ensure your satisfaction.
Customer Satisfaction Guarantee
Your satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a 5% discount on your next order as a token of our commitment to making things right. We value your feedback and the opportunity to exceed your expectations.